Services Offered

Theraplace is in-network with:

• Aetna EAP

• BCBS

• Cigna

• HealthPartners

• Medicaid

• Preferred One

• UCare

Be sure to call the number on the back of your insurance card to verify that your plan is covered.  There are several carve-out plans that will process claims as out-of-network, but may allow for prior authorization for you to use in-network benefits.  We can help verify your coverage, if requested.  Contact (651) 775-9804 or hello@theraplacemn.com with any questions.

We may submit claims to out-of-network plans if requested by client.

Private Pay arrangements are available.

What is telehealth?

Telehealth is a way to participate in therapy without attending in-person at the clinic. Telehealth is the delivery of mental health services by phone or live video conferencing.

What technology do I need?

You will need an email address, internet connection (wifi, mobile hotspot, direct connection to router via ethernet cable) and an electronic device (phone, computer, tablet).  Your clinician will call your personal device if participating in a phone session.  They will email you a link to join a video conferencing session using Google Hangouts Meet or Doxy.Me if you are participating in a real-time video session.

I want to attend sessions in person.  Do I still need to sign the Telehealth Informed Consent?

We encourage all clients to sign the Telehealth Informed Consent form.  It is helpful to have the option to participate via teleheath when experiencing:

• illness

• severe weather

• in-state travel

• transportation issues

• physical limitations

• anxiety or phobia preventing you from leaving your home

Can children use telehealth?

Yes! Today's children are comfortable with technology and enjoy game-based activities.  Many school systems utilize technology for digital learning.  Teletherapy can also be less intimidating than traditional face-to-face therapy.

Is telehealth effective?

Teletherapy has been utilized since the 1990's. There are 20 years of research by over 40 academic published studies, validating the effectiveness of telehealth services.

Does insurance cover telehealth?

In the wake of the recent pandemic, insurance companies are changing their coverage to include telehealth services.  You will want to verify by checking on your specific health plan.